First of all, I purchased my CAR at your location...

First of all, I purchased my CAR at your location and been wearing your LICENSE tag on front and back of my CAR, however, I been coming for all those years to your location cause one I purchased my car there and 2 expensive but the service was good to me in the past years.

I came on yesterday RO #31789 Carl Miller to your location to get Rear Brake Pads changed and he double check my front pads. He says 3 hours wait...Okay I am fine with that because I waited 3 hours before. Hours from 12:10 to 5:15 the time frame I was there at your location in McKinney, but when 3 hours was there, I heard from NO ONE and had to get up myself to DOUBLE CHECK on the status of my CAR. Finally, some guy with and attitude came out and did not discuss it fully. I was disappointed in that cause I found out afterward if my FRONT Brakes was worse than my REAR ones then this GUY should have suggested to change my FRONT first and I would have a little time for my BACK. Everyone don t have MONEY like that to do BOTH changes at one time. So that GUY should have suggested this to me.

So at 4:51 Carl text me saying my car was ready - I paid my bill when over a few things with Carl, however, NO ONE COULD FIND MY CAR or my KEYS. NO one was trying to HELP until was got I finally got INPATIENT. Finally, at 5:10 pm (5 Hours Later) I got my keys found my car myself, walking through your parking lot. View the CAMERA. My car was parked not straight parking when I saw it in the parking lot; the Wheels of my car was turned all the way around. WHY WOULDN'T SOMEONE TELL MY CAR WAS READY. and WHY was it PARKED out there in the PARKING LOT. It was washed BUT not wiped down. My car probably was ready at 4 pm
I hope and pray that my car was taken care of the right way because I paid a lot of money for Brake Pads and an OIL LEAK, they came I had.

I want to Come on Back but DAME SCARE to come on BACK to your Honda of McKinney

FYI, Just because my Car is Older does not mean I should get treated with DISRESPECT.

Again, I purchased my car there and been coming for years