D Harris

Review of Royal Honda

Over Priced Parts and Labor, Really Sad

Over Priced Parts and Labor, Really Sad

My Odyssey was in for a Free Honda Service Bulletin repair, where the mechanic had to break down a few pistons and remove the timing belt. I asked the service writer to have them put on a new timing belt instead of the old one and to replace the hydraulic timing belt tensioner, which had to be depressed to remove the timing belt.

First, the parts are over priced greatly, over $300 (others OEM Honda Parts outlets charge on average about $140). They wanted to charge me 2 hours of labor ($260) to remove 2 bolts that was in plain sight and easily reachable, that held the small hydraulic timing belt tensioner and put on new belt instead of the old one. After a small protest, they agreed to charge me for 1 hour of labor that only took less than 10 minutes.

How do they sleep at night? They desire zero stars.

Doug Harris