Lady on the phone was idiotic . I second that . I ...

Lady on the phone was idiotic . I second that . I called this morning asked about how to apply passport. First she told me to call back thirty minutes. I called back she told me to call back 40 minute . Because she is extremely busy. Third times I called she told me call back after 4pm. This is terrible and not acceptable. It s shame that Taiwan government employees is so unprofessional .