I have been a long time customer of MB of Reno and...

I have been a long time customer of MB of Reno and purchased several vehicles from them. I have sent several friends there who had purchased vehicles from them. Their repair service is second to none. Their sale staff will take care of you. If you should happen to have any sales issues that require follow-up, forget it! Their sales management is only interested in hearing from you if everything is going great. If you are experiencing issues, you can forget about hearing from them again. I had a situation that required some followup, the sales manager strung me along for two months (and counting) after I left him multiple emails and even visited the shop 4 times and never actually catching him (a one way trip from home takes me an hour). I explained my situation to several people, still no response. I now would have a difficult time recommending them for any future sales.