Michael Bargerhuff

Review of Fairmont Scottsdale Princess

Beautiful place with gorgeous views... Service que...

Beautiful place with gorgeous views... Service questionable. Overall, we had a great time; just watch out for the bartender in the main bar area, we were off in a corner table and when he approached for last call, promptly says, "nevermind, I'm cutting you off".... We truly were just minding our own business and had no idea where this came from. I spoke to the evening general manager who said he couldn't do anything because it's a different department but offered to let their managers know. Of course, no one ever followed up, apologized, or made it right. ... Still really put off by the ordeal, we were probably the quietest couple there lol, truly no reason to single us out or worse, make us feel like we did something wrong - at a resort like this. Note, I've been here many times before on business and loved it, this was our first pleasure stay. All I can say is I've had far better hospitality elsewhere.