Our 5 day stay was enjoyable but not 5 star. The r...

Our 5 day stay was enjoyable but not 5 star. The room was lovely, as was the bathroom. We did have to ring Housekeeping a few times however. The large pillows were rather lumpy so we asked if they had different pillows, which they did, latex orthopaedic pillows...that was a plus. One day we were not given any milk and had to request it and the coffee sachets were rationed to 4 a day, as was the soap. 5 days with only one cake of soap for the hand basin, shower and bathtub? We had our own shower gel fortunately. The shampoo and conditioner was made in China....probably cheap rubbish we would not use.
The seafood buffet was both good and not so good. Large prawns and crab that were watery and tasteless (defrosted?) and average oysters. The deserts however were to die for. A mixed experience of both good and not so good. The staff on the whole were excellent except for one lady in the restaurant who forgot my coffee order at breakfast two days in a row.
I don't think we would bother to return.
One thing I found a bit upsetting was the ducks and ducklings in the swimming pool. Duck poo is not exactly healthy in and around swimming pools and the ducklings will starve if they can't escape the pool area. One duckling was already looking a death's door after being accosted/grabbed by a guest's child. Why not ring a wildlife rescue and have the ducks relocated to a natural environment after the ducklings hatched?