George Cotter Review of Kelly Ford
On Friday I agreed the the car and put down a depo...
On Friday I agreed the the car and put down a deposit with the full amount the following week.
On Saturday I was called and told that the purchase agreement had not been signed so I would have to come back to the dealer. Why did this not happen on Friday?
I get insurance for the car on Saturday afternoon.
Tuesday the dealer received notice that there was an error on the policy VIN.
The dealer waited till I came in with the check on Thursday afternoon to let me know there was a problem. So I couldn't take the car.
Fixed the VIN on the policy.
24 hours later I'm back after it is registered.
But I'm still waiting because there is still no plates on it and it is still out in the lot not even a sold or hold tag on it.
Finally get the key at closing time.
On the highway I learned about "my key" and that I do not have the admin key to change settings.
Back to the dealer where I get a lectured about how I shouldn't drive that fast anyway so it shouldn't be a problem. By the General Manager.
They did get a locksmith to create an admin key.
I don't get to buy cars often 12 years on my last, but if I get another chance to buy a car it will not be from Kelly Auto Group.
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