The service department is a real rip off, review y...

The service department is a real rip off, review your bill and go everything they charge you for, and when it comes to the repair you just have to take their word for it that they actually did it!!
When I see a place like this with good reviews, you know that those reviews are not by real people and probably by the employees of the company.

Update: The GM of the store called me to discuss what happen, he explained a few things and gave me credit $50 for the confusion.
Update: I took my truck for service yesterday, the service advisor was very courteous and he explained every thing in details, there was nothing hidden, offered great advise and wasn't just trying to over sell, he was actually offering what my truck really needs, I will be back!

Update: Took my truck because sunroof stopped working, first they called to let me know can't work on it because it was after market sunroof, not sure how since I bought truck brand new and it came with the roof, called GM and complained , later they called and said we made a mistake it's Ford and we will fux for $2200!!, take somewhere else to fix, the parts for the sunroof are gone, off course when I called Pearson they said they didn't have them and the advisor told me that he was with the mechanic the whole time he was working on my truck, so I am not sure if he is a tech or an advisor!!
I don't what to make of all of this, needless to say I am done with this place and Ford as a whole.