Giovanna Oropeza

Review of Boyd Gaming/ Gold Coast Casino

BAD BAD BAD... I would give NO stars if it was pos...

BAD BAD BAD... I would give NO stars if it was possible.....The family accompanied dad to a conference for work. He had requested a room to accommodate 5 people. We arrived at 8am we were told come back at 12pm rooms will be ready. We came back at 12pm and the very rude front desk clerks said No come back at 1pm. We came back at 1pm.... here it is 2:15pm we finally got into our room to find that there is only 1 King size bed again for 5 people. The solution was well we can get you a roll away bed... REALLY! All the reservations were made weeks in advance, if you all can not handle large crowds you have no business being in the business of hospitality. There has been nothing hospitable about our stay so far and it has only been 1/2 a day.