Tim Wines

Review of Sterling Vineyards

The location was amazing! However all it takes is ...

The location was amazing! However all it takes is a bad experience from a staff member to understand how terrible the customer experience can change. Silver member room states clearly to wait for seating.. as we watched multiple tables seated ahead of us taking premium locations, we finally get asked have you been helped. No we had not... only to be told we have to check in at a little kiosk table behind us. Nothing showed or noted that piece and the receptionist was unable appreciative we had followed the signage and promptly asked for our credentials and placed us in a location of her choosing not ours. Never again will my business or money spend time at sterling winery! Lost costomer!