This was my 2nd visit to the Shelburne and the fir...

This was my 2nd visit to the Shelburne and the first time was wonderful, this time however I had an issue with credit card security. After I checked out of the hotel they kept my card on the room and the guests after me were able to charge their food and alcohol to my card! When I realized there were charges and I called to speak to a manager at 12 in the afternoon it took 6 hours to get a call back. I then spoke with David Ortiz the manager who accused me and/or my guest of making these charges before checking and seeing that I had actually been checked out of the room and it was NOT supposed to be put on my card. I find it distasteful to accuse your guests and not be understanding when someone's now short on money they did not spend. As a single mother trying to have a night out, I like to know that when I give my credit card information to an establishment that my information is safe and my money will not be toyed with. I am very disappointed and would not recommend this hotel after this incident and lack of sympathy on the hotel managements part. Accidents happen but to be nasty about it is really upsetting. Perhaps some sensitivity training is due for management team.