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Attended the Queens of The Stone Age 'Festival' at...

Attended the Queens of The Stone Age 'Festival' at this park yesterday.

The organisors of this event are responsible for shockingly poor treatment of customers. They are clearly happy to take the charge for an event from 45,000 paying guests, but provided inadequate and poor basic services.



The few bars that were set up around the venue were very poorly staffed. The female members of staff repetitvely prioritised male customers over female. Many allowed customers to remove drinks from the bar and therefore were undercharging - and on 2 occassions having paid full price for my drinks as I was using cash - customers either side of me negotiated a lower payment for huge rounds of drinks if they used cash instead of a card. Shocking.

One of the most disturbing service failures was the inadequate provision of toilets between the 2 stages and near to bar 1. No planning had been put in place and the very small entrance and exit became dangerously crowded. At one point I was trapped inside a heaving crowd that was like a scene from a disaster movie. So very dangerous - and no exxageration - life threatening. I dread to think what would have happened to people who were hurt or have problems with crowds or claustrophobia. To add this disturbing scene - there were no staff around this area at all .....

In summary - if you want to be ripped off, spend your time waiting in lines for more than 3 hours, put your life at risk just to use a toilet and generally be in an under staffed and ill equipped venue - then Festival Republic events are for you. If you want to have a pleasant experience do not go to any event by this organisation.

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