I spent all day calling and trying to get a hold o...

I spent all day calling and trying to get a hold of someone to schedule my cat's neutering and no one answered! The singular time I got through the woman was so rude and told me "Well they're extremely busy.." blah blah blah. I understand they're busy but they wont be getting my business with an attitude like that. It's ridiculous that no one can spare two seconds to answer the phone there.