Review of Vivint

3 years ago

VIVINT,

VIVINT,
You promised to keep my home and family safe; however your system seems to have problems on a monthly basis in my home. When this is brought up you, you blamed my phone provider. My phone provider came out and took a look and noticed that your technician rewired our phone system wrong in order to be connected to your security system (the phone tech did cost us money in order to fix the problem you caused). I called you once more to explain this to you and you said that the wrong system was placed in our house and that you would provide the correct system needed. This system has never been seen and a follow up by your staff has never been shown. I now ask to no longer have your services because your services were not being provided and there is a fee for services given that were never really there??? We relied on you to provide safety for our family and home; we gave you our hard earned money in order to get this . What a waste for services that was never really there! I would be ashamed if I were you guys!
This is written without prejudice