Update: (6/8/2020) Still 5 stars. I called around ...

Update: (6/8/2020) Still 5 stars. I called around 1pm today and the person on the phone had the most pleasant voice. I forgot the name but if my appointment confirmation email is correct, then Sheryal was the one I was speaking with. I called around 1pm and they were able to squeeze me in at 1:40pm.

I feel like I've worked with everyone there? Sorry if I havent mentioned you in any of my reviews on here or Yelp. This time I worked with Marco. He was on top of everything. He made sure I had all of my questions answered and gave me a rundown of everything so I wouldnt be surprised by any charges at the end. I always wait at the dealership and all of the chairs were 6ft apart due to covid. All of the employees were wearing masks and respected everyones space. As always 5/5. Ya'll already knew that from me but just wanted to give Marco a shout out.

I've worked with Christian and Chuck when getting my Honda serviced. Poway Honda breaks down everything they're going to do to your car so it's simple to understand and there are no surprises when you get the final cost. They both check in to give you status updates if you're staying in the waiting room which makes you feel appreciated. Waiting time can take forever so try to bring something to work on or have someone pick you up in the mean time. It may be long but I'd rather have them take their sweet time working on my car than rushing through it. Highly recommend Chriatian and Chuck. Those are the only two I've worked with so far but I'm sure everyone else is just as great.