Booked an apartment in SC Hilton Head, the host pr...

Booked an apartment in SC Hilton Head, the host provided the airport address on the reservation receipt, no information to access the property. Call the phone number on the host airbnb contact info the person that did answer did not know anyone with the host name Gabriel, and did not know of any property listed on airbnb. I message the host on the airbnb chat to obtain the correct information about the property address, the host never reply again. I call airbnb, they told me to wait until later the in the day and they would have a support specialist call me to help with the issue. I did not receive a call back from the support team. I had to call airbnb multiple times and they kept telling me to wait another 48 hours, five days went by, and now it has been more than two weeks and yet they have not solve the issue. Now they said I have to wait 72 hours for them to contact the host, I waited, and it did solve issue. I was told again to wait another 72 hours. The fact that I was scammed, drove from far away and get there have no one to help me solve this issue was terrible experience and exhausting. What it bothers me is that the same host still have the listing on the airbnb website up and running as property Evian 240, how many more people will airbnb allow this scammer to be targeted before they take down the listing or at least keep the host account on hold until they finish their investigation but no. Airbnb don't care much about the people who are damaged by these scammers.