F

Fr Co

3 years ago

If I could score less than 1 star, I would. The s...

If I could score less than 1 star, I would. The staff is rude and incompetent. I wish I would have read the rest of the poor reviews on this place scoured all over the internet before scheduling an appointment. Don't waste your time or your money. They had the NERVE to cancel an appointment on me 8 minutes after the scheduled timeframe even though I called them and let them know that I was stuck on the highway due to an accident. I had to call 12 times and punch every option possible for someone to even answer my call and the kicker is... they told me they give a 15 grace period but they decided to cancel me anyway because they just didn't FEEL I would make it in time. I made it there at the 15 minute mark but they weren't going to change their minds about it. Oh, and just to add insult to injury, I should mention that I REGULARLY had to wait at least 30-45 minutes PAST my scheduled appointment time and never complained. This is how they decided to treat me when I ran into an unforeseen circumstance and I had to drive 30 minutes to get there and had been waiting over a month for the appointment in the first place! I transferred my care after this "last straw". TERRIBLE!

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