Medical Center of Central Georgia Review

Every doctor, nurse, tech, or other staff member was very friendly and patient. They reacted quickly and safely to help us during our emergency.

There are some good nurses and good doctors. There however are some terrible doctors, terrible nurses and other staff. There is miscommunication and a lack of communication between the staff. As long as your loved ones are able do for themselves they might be okay at least in your presence. When your loved ones get to where they are unable to do for themselves they are likely to be mistreated. I will die before I ever accept treatment from this place. I pray for anyone suffering from any illness that has to endure the horrors at this medical center. If you love your loved ones I beg you to seek treatment else where so you don't have to endure the horrors that my family has.

I was an inpatient in the heart tower admitted to 711 on 4/4/16, 3X CABG and carotid endarterectomy on 4/8, discharged from the 4th floor on 4/13 under the care of Peter Bolan, MD and others. As a retired registered nurse who worked in a Harvard teaching hospital for over 40 years and also who has traveled all over the US visiting other hospitals for 5 years, I have interacted with a lot of hospitals and their staffs. I have to tell you that throughout my experience at your center to be absolutely amazing. Without exception, your staff of doctors, nurses, techs, transport, housekeepers and every one else that cared for me or just crossed my path were the best and most caring that I have ever seen. Your staff went way beyond just "doing their jobs" to alleviate fear and provide care. It is very obvious that they are not only excellent clinically, but that they care about what they are doing, their patients and each other. Although it may be difficult to quantify or put a monetary value on, this atmosphere of caring promotes a sense of trust and feeling of safety like nothing else can compare with or to. I wish that I could have obtained the names of each and everyone that I met there so that they could be personally mentioned and commended by your administration.

I think my dogs vet has a better bedside manner than my nurse

I am extremely disappointed with the service my aunt received! She arrived at the emergency room where she had to wait for over 24 hours before someone addressed her concerns. It is unprofessional and quite disturbing to have any human being with an emergency left unattended for an entire day! In the medical field, patients come to you for help in the likeness that you will provide trusted care. This is unacceptable and will not be tolerated. I suggest that you conduct an analysis and figure out what the problem is in order to correct it for the safety of your future patients. A lack of funds, resources, and/or manpower being allocated is NOT an excuse. Moving forward, I hope to see progress as I will certainly continue to look into this matter. Thanks for your time.

My sister had a car accident. Went to er at 1230pm with cut on head, hurt back and ribs. Finally seen a doctor 2 minutes after 930 pm. 9 hours of waiting in lobby only to go to xray and blood work then back to lobby. By time she did see doctor, her head was healed over. I could have drove her home to north Carolina faster than what you provided.

Sitting on waiting room for over 7 hours. Watching sepsis change color, increase significantly in size and lost all feeling in limb. No way to elevate. Received no care. poor triage evaluation.

This is perhaps one of the most unorganized and unprofessional institutions on the planet. Nurse April on the 5th floor is horrible and has the worst bedside manner ever. When the nurse manager was told about this situation she continued to send her back in to assist and she continued to address the situation further agitating the patient and my friend who is the patient's son!! The GI doctor has not entered any notes for the nursing staff to even know what should be done. 24 to 48 hours has went by and no food. When he was conscerned and kept asking legitimate questions they had the nerve to call security when he wasn't being rude or aggressive at all. Please think twice before using the medical center for the care of your loved ones. I know I will think twice from my personal experiences. And I say experiences because its more than just this one instance.

RN Maggie, RN Nicole & Tech Domingo on the EC floor is the best! They were so nice, helpful, caring. Answered all my questions & concerns. Thank you guys! My experience today was a 10star y'all deserve some type of recognition!

This place was great. Went to Coliseum with a possible fractured rib and just got a smile and no help. Navicent had friendly workers everywhere found my fracture and treated me accordingly.

This is a great hospital the staff was excellent kept me well informed as to what they were doing and what they were gonna do thank you for doing what you do.the ER is the greatest

I went yesterday. The wait time was a bit extensive and we spent about 6 and a half hours there waiting for testing and results but I believe I was very well examined & the staff was extremely friendly! The only complaints were the long times & the lack of rooms for patients.

I am write this review from my ER room. The walls are dirty, the floors are nasty the staff is all over each other in a bad way. I did not see my nurse until the doctor was already asking me questions. Then she left my curtain open... I had to get up and close it myself from my Hippa to not be violated. The tech was clumsy and not being ready when the doctor re-entered. Not to mention no one was here. Wait room completely empty, all the curtain back here were open when I can back. It s been 4 hours and counting. Save yourself and go somewhere else!

My mother was in the ICU unit 451- whatever other numbers and the staff was amazing! Nurses were in and out all day long. Even when shifts changed the staff stayed amazing. They treated my mother as she was a relative of their own, with care. Amazing, I feel comfortable leaving my mother there as she recovers.

This was the actual first time coming to a hospital where the staff actually smokes on the campus. Right in front of the door where McDonald s is located. The actual staff that have their scrubs on smoking. I have asthma and smoke can sometimes affect me really bad. Where a sign is posted on the wall saying no Smoking. What he said about the rooms are correct my sister had been there for surgery at before six in the morning. Her and other patients that were supposed to getting a room they were in recovery all day long. That was rediculous. Ms. Ann she deserves 5 stars all by herself. She is the one that lets you know how your loved one is doing during surgery. She also checks to see if the room is ready. She took care of every single family to make sure we knew the report on the families during surgery and the one needing rooms afterwards. She was awesome and she was not young she was a older beautiful spirited person! She did a whole lot of walking and had joyous and happy spirit.

If you care for yourself and your beloved ones, I wouldn t recommend this place.
The need to better train their staff or maybe even hire new ones, be more transparent to their customers (us) and many more... just sad, very terrible employees and when it comes to healthcare it is very very important that a healthcare business has the best and most respectful employees, which is not the case, being one of the many problems they have.

Worst hospital I've ever been to. Was there for 7 days total and didn't get a regular room til day 4. We were put in a closet size room with no windows or shower when transferred there from another country. Most of the nurses were great but you never saw the same one twice and saw about 10 different doctors. We had to explain everything all over again at just about every shift change. The way that place is ran now is ridiculous! We had to get irate to get anything done because being nice wasn't cutting it.

This place is the worst of the worst. I almost broke my back carrying my mom, up and down the stairs. She is shaking, throwing up, and can't walk. They didn't wanna keep her in there, she can't do anything. I bet you if my mom was white, they'd let her stay in the hospital until she was better.

I was hospitalized at this hospital about two months ago due to some cardiac issues. I fainted at home, which was very unusual for me so I immediately decided to call 911. When the ambulance arrived, they put me on a 12-lead EKG and decided it would be best to transport me. The Paramedics were really nice and professional. If I had to rate just the ambulance service, it would have been 5-stars. My problem with the hospital comes from the service after arriving.

After the ambulance dropped me off I was put into a holding room. This was a room in which 8-10 patients could be stored until admitted to a room. The night time nurses appeared to have nearly zero bedside manner and only seemed to make the patients who were there even more upset than they already were. They waited a full night until mid-afternoon the next day to give me a room. The room I will admit was very nice and roomy. The nurse admitted that my room was one of the largest. Speaking of the nurses, while my night time nurse seemed pretty nice, she didn't speak much. I make the assumption that the nurses must have been overworked.

One aspect I enjoyed about the cardiac monitor was that it was a wireless module. This allowed me to freely roam around the room without being tethered to the cardiac monitor. During my stay in the Cardiac tower, I had a doctor who walked in, barely introduced herself and began to inspect my ankles without speaking about what she was doing. This wouldn't be so much of an issue but when you're sitting there relaxing and somebody just grabs your ankles, it sort of surprises you. I was finally released the next day, early afternoon. I speculate that they intentionally waited just to be able to charge me for another day. The last nurse I interacted with was nice enough. He seemed a little grumpy like the other nurses but as I said previously, I think it had to be something from above his level that was pressuring him so I can't judge him too harshly for that.

Overall I feel like this hospital is more about making a profit than giving great bedside manner. I believe the hospital probably places enough pressure on the nurses that it is difficult to give good bedside manner when faced with stress from above.

We were going in for a simple preoperative procedures and it's been around 2 hours and we still have not be seen. The staff is very rude and don't seem to be following any semblance of a schedule. I would give them a lower rating if I could.

My mother was brought in by ambulance on Thursday morning around 7 AM ... its Friday 745AM and she is STILL in the ER. Tell me how a hospital with over 600 beds cannot get someone with a broken hip in a room with a BED instead of being on an uncomfortable ER gurney

Previously gave a 5*. When my aunt was life flighted in. ER took care of her and got her into surgery. She had to have surgery on both legs. As soon as her insurance capped out, they were ready to kick her out the door! She was in ICU one day and told she needed to arrange for someone to pick her up the next! She could not even get herself out of bed and in a wheelchair at this point! She could not stand or put any weight on her legs at all, but she was ready to go home.
Since she was sent home, she has already had to have surgery on the left leg redone. She found out this past week that she now has to have surgery on the right leg again also. The screws and hardware keep coming apart or breaking. I've had pins and screws in my leg for 18 years. I've never had anything break or come undone!
There were a few wonderful nurses that helped take care of her, but as whole, I would never recommend this hospital.

I was in the emergency room for 7 hours, that is ridiculous

No need for comments this place is professional and courteous .

I have been waiting in the Er for 10 hours. I was told I was next in line. The lobby is disgusting there is trash everywhere and a urine container. Come on medical center I know yall can do better than that. People also come here based on appearance with the waiting room the way it is i think some one is lacking in there job

7 hours and waiting...
For a 10:30am appointment 6:35 PM
Just took her back...
I'll die at home before I come here again....you can get better care at your Veterinarian

I arrived at this hospital around 5 a.m through E.R in lots of pain they were very rude , did not seem to care, and restrooms were so dirty I was there waiting for about an hour just twisting and turn on my chair and getting up and sitting back down crying I just could not take the pain any more when I decided to ask how long it would be till I got seen and they responded (with a very tired exhausted look) its been a crazy night about 2 hours I honestly didn't know what to think I had not slept all night and I was in so much pain so I called my husband to tell him and he was like I'll go pick you up and take you to coliseum so then I asked them if I had to do any discharged paperwork or anything because I was leaving and the Nurse responded "no not at all and we are not going to force you to stay" I then went to the coliseum they treated me as soon as I got there very professional and all , anyways it turns out I had Kidney stones I do not recommend Navicent from my experience they were very carless...

Emergency room visit was awful. The nurses and PA were uncaring and mostly lazy. We have been in the treatment "room" for well over two hours waiting on blood work. We are the only people in this area and no one is checking on anything! We will never come back to this uncaring and lazy er.

Medical team was excellent,staffing for room ..night one ..excellent..
Night two.. fair to poor..
Grateful for a medical team this exquisite

Spent almost 12 hours in the ER with COVID issues waiting to be transferred to the COVID ward. After the doctor came in and told me what they were going to do I didn t see another person for hours. When I paged the nurse so I could go to the bathroom she pointed the portable toilet in the corner and said I had to use that then gave me paper towels out of the dispenser to use this for now she ll see if she can find some tp...I never seen her again! After being there for almost 12 hours I was given no food not even water. When I finally got my nurse to come in because I said I was leaving all I got was excuses. Basically what it boils down to is they stuck me in a back room and forget about me, had I become distressed no one would have known. I know I wasn t the only patient but I was a patient and I definitely wouldn t have been there if I didn t need to be. There s even more to this but I m tired of typing.

Was always treated like I am someone never mistreated or turned away or given half treatment like my life and issues weren't important. I'd like to thank you all for leading me to all of the correct facilities to get the help I need and needed, for that I am so grateful!! Thanks to any and all staff I dealt with and who put up with me. You're #1 in my book.

My daughter ended up here when her back went out while at school in Milledgeville, Ga. This by far was one of the worst hospitals in the state. The emergency room staff, nurses, doctors and supervisor were very unprofessional. I had to take care of all her personal needs while she lay there, after repeatedly asking for help. We eventually checked her out a moved her to another hospital. Only to get a bill for service they didn t perform. I have to fight with about the bill for 3 months. Horrible place!!!!

Ninth floor employees were wonderful. I feel this hospital saved my life

Our daughter has Hep C and Chirrosis of Liver. Because of extended and swelling of stomach she was released from detention for us to take her 55 miles to navicent health. Before we left her they had checked her in and got info. I kept checking back to see if she was in a room No Luck still in ER waiting area. At 4am she called and said she hadnt been seen yet. I called ER and told the man that answered and Told him we were coming to get her. He said come on . They care little about you ,the patient or even themselves. never again will I go there.

I entered ER at 6:15 pm for chest and shoulders pain. After tests that ruled out heart attack issues, blood was drawn. Then was told blood would be drawn 3 hrs later. If results were good I could go home. After negative blood results, I still can't go home... After several other negative tests and 3 other times being told I could go home, I signed myself out. Discharge process is very poor. No one likes being lied to...

Can never get his office staff on the phone. Short and rude over the phone when you do get them. Been in office multiple times, not as busy as they seem with the whole not answering phones. My daughter lab results have been in for 3 weeks and still haven t received results.

If you have kids under 12, you probably shouldn't go to this place. They won't let kids visit anybody, because of the flu. They have this posted on their website, but who looks there first before visiting someone. How about posting something in the rooms so patients can inform their visitors. Houston County Medical Center don't have this policy!! Note to family, don't bring me here in an emergency. I would want to see my kids.

Not very happy with customer service at front desk nobodys on the same page just saying

I had my surgery in Dec. of 2014,everyone was wonderful.Thank you!

on sept 1 i went to the er and was in severe discomfort , very high fever , the emergency room staff was a little slow starting but rolled rite on till i was taken care of . the er nurse was great , the xray techs were great , the dr was great , thanks folks

This is the worst hospital ever! My sister who can not keep anything down for weeks was only given a bag of fluid and sent home. She didn't get any medication to stop the vomiting. When they discharged her no one walked her out and she had to stand there. She can't even hold her head up and they didn't give her a wheelchair! You people suck!

Over 8 hours spent in the Emeegency Room. This is, by far, the absolute worst ER I ve ever been in

This place is the worst. I'm saying this only because I had no choice but to give birth here for several reasons. Let's start from the beginning.

My water broke and instead of being able to labor at home (to avoid hours of boredom + medical staff), my little sister called 911 before I could even say no. I arrived at the hospital and of course got looked at, had to fill out forms (who wants to do all that when in labor??), etc.

The first nurse asked if I wanted an epidural or to birth au natural. I told her naturally. She basically laughed it off like, "yeah right girl." Strike one. Unprofessional. When I got into a room, I was immediately hooked up to antibiotics because I tested positive for GBS. This basically kept me bed-ridden. I couldn't get up and move around like I wanted to, to help with labor pains and such.

Meanwhile, awaiting 10 centimeters, you can literally hear the nurses outside the door at their desks talking and making jokes about the mothers in their care. Of course, I was apart of the ignorance. For women who are also mothers and whatever, they had a lot to say and nothing positive or encouraging to give. They definitely aren't there to provide care but doing enough for their paycheck.

Eventually the pain I was in was nearly getting me close to passing out and the last I wanted was to have them throw me in an emergency c-section or something so I was paranoid lol - I ended up getting an epidural. During pushing, one nurse I despised in particular was suppose to be helping me push but she was standing with her hands on my shoulders. I told her to remove herself and my mother stepped in and took over.

Not long after, gave birth to my beautiful boy. We were later moved to the postpartum suite. All was well until the nurses and all these faces began to come in back and forth. One lady came in, in the middle of the night while my new baby was asleep to prick his foot so of course he woke up screaming and left me to soothe without apology - really chick? Really? Like it just couldn't wait as she says.

I honestly could not wait to be discharged. The "professionals" in the birth center that I encountered were all unprofessional and lacked basic patient care skills. Minus ONE nurse who was perfect in my aftercare!

Would I give birth here again? Nope. I chose a birth center in Atlanta for my second pregnancy and much happier about what I'll be experiencing there.

I wouldn't recommend this place for emergency care either. Waits are foreverrrrrrrr and then some with nothing to offer in between. If you're on the verge of dying in pain or dying period, you better make a detour to the Coliseum or something.

My niece had surgery at your hospital. I was unaware you have to pay to park. That is absolutely ridiculous. People have other things to worry about than having to pay to park. Also, the pricing is ridiculous 0-1hr=Free, 1-2=$3.00, 2-8=$4.00. What kind of price rate is this!! Also, the room she was in smelled terrible and someone had just cleaned it. Not sure what kind of cleaner is used but it smells of butt and stale bread.

I'm so glad I live in Augusta where you don't have to pay to park to go to the hospital.

My visit was top notch. I'm extremely grateful for Jennifer, Jasmine, Paula, Mandy, Dr. Gray and Dr. Newville. I couldn't have asked for a more caring staff. The communication was never lacking. I was extremely pleased with my stay.

There is no sense of order, the staff is rude and had things go missing while I was asleep. I pray that we never have to come back again.

Very polite employees. Very knowledgeable doctors. Happy with my whole experience.

The staff and doctors are very professional and are very nice.

My husband was a patient here recently. I don't even want to give it a 1 star. He cannot walk and was left without a urinal everyday. He laid in a wet bed and he was freezing most of time he was there. I have bad health and couldn't be there much. They put pressure on me to release him. We had hoped to be placed at a rehab but he was discharged sent home still very badly in bad health. He spent one night at home. The next morning he was running a fever and practically unresponsive. I was advised by home health nurse to call 911. We went to the emergency room Houston Healthcare by ambulance. Houston Healthcare jumped immediately into caring for him and he was found to have pneumonia in left lung and sepsis. He was admitted to Houston Healthcare a few hours later. No one at Houston could believe Navicent Health Macon had sent him home in such a condition. He remains in Houston under wonderful care. I give Houston 5 stars and Navicent MINUS 5. I am very upset over this.

The nurses and techs in 3 East were so good to my mom.. Thank you all for your acts of kindness...:0)

ICU is doing a good job with my wife think you so much

Very disappointed in the provided (or lack thereof) care. The care given to my loved one created more distress for both them and those around them. Wish more was done...

After 4 hours, I asked if I could be released after the tests showed I was ok. They agreed. After the 5th hour, I called for the nurse and she apologized, saying I was released an hour earlier. She said she would return with release papers in few minutes. After the 6th hour, I indicated that I was going to leave. Another apology and after a couple of minutes, papers signed and out the door.
Also, near the end of the 4 hours, a man came in to talk about taking a stress test. By that time, I and the others knew I did not have a heart attack, rather I had painful pulled muscle under my left arm. The man rudely INSISTED I say overnight to do a stress test. I apologized and said I was not interested. He left with an angry look.

My brother has a friend who's a patient there right now. He had a stroke and has been there several weeks & he's not recovering well at all. They're taking good care of him as far as I can tell. But now they just found out that he's got lung cancer and is not going to be able to take any treatments for it because he hasn't even recovered enough from the stroke for it to be an option. So, they've pretty much given him a death sentence. Not from any fault of the Dr.'s or nurses or the hospital either. Sometimes that's just the hand you're dealt. But they ARE making sure he's comfortable & well taken care of.

Been in ER waiting room 4 1/2 hrs they took labs within 20 minutes of getting here told us they are still waiting for results. I m still waiting for a room....

It's a hospital! You have the good and bad staff. Some smile some have a stone face. Dr A. Perez is the best. He's nice, kind, caring, and will answer all your questions without being in a rush. The parking is a nightmare as expected but at least you have a Chick-fil-A to stop by.

I really believe the 3 stars medical center got is from employees or something because ain't no way this hospital has 3 stars...I went to this hospital on numerous occasions overnight and those er nurses are horrible. Now I know the stereotype is that 3rd shift workers are usually lazy and lethargic and just rude but wowwwwwwww it's seems truer than I thought ..My brother was left in a room for 15 hours before anyone did or said anything they gave him pain medication and then disappeared. Asked a nurse for water she had a whole attitude and never came back, she even acted like she was scared to touch my brother or he had something contagious, he just had joint pains...So I asked her ma'am may you treat him like this was your son or nephew laying in front of you because this is ridiculous. I just recently had another experience but I'll post that later it's an ongoing case at the moment.

Birth Center Awesome. I really enjoyed my nurse during labor. The whole staff is great and caring and supportive. I thanks everyone for helping me and making this stay special for me and my family. Xoxo

Pediatric ER and Trauma Dept were wonderful with my 8 month old son. Quick, professional and knowledgeable. If we ever need to bring our children to the ER it will be here.

My 28 week pregnant wife got sent to the hospital for reasons we do not know, I leave work. Then speak to a medical center representative that tells me only one person can be in the room. I m a few feet away from my wife who I love more than life itself but I can t see her because there isn t enough room.

Best hospital yet!!! I had to have surgery at 3 am for a major cut in my hand that broke tendons and fractured 3 fingers. The cut was so deep i could see tendons and bones. They done a great job and referred me to physical therapy and orthopedics. The ER was great also the doctors were all working together with me and with the nurses to fix my hand. Best place ever!!!

As of right now we've been here 10 days and Dr. Chan(sp?) has been amazing! There's also a nurse in sticu named Katie and she was great!! We wish we could have took her with us when we moved rooms lol. There are some nurses that act like they don't want to be here but over all it's been a pretty good experience.

Parking at this hospital is a joke! Why, why, why do I have to pay to damn park?!??!!? I've been plenty of places that dont do this so dont tell me it's the norm. If I had ANY other choice for my sons neurologist id be long gone!

We admitting a friend with a broken hip. He was put in traction. After a few days we noticed that he was hallucinating and seemed paranoid. We discovered that the hospital staff was drugging him with the date-rape drug Ambien. When brought this to the attention of the hospital administrator she said their was nothing they could do to prevent it and that he was not allowed to be transferred while in traction.

Further investigation over the next two weeks revealed bedsores, mysterious bruises, multiple instances where his catheter was draining to a breathing apparatus, extended periods (12+ hours) where he was left to lay in his own filth, multiple occurrences where his pills were brought to him and left on the stand next to him (which he could not reach while in traction) and any attempt he made to relieve himself in a restroom or take the pills resulted in him being violently restrained and his pills thrown away - pills that are prescribed for Parkinson, cholesterol, and heart-disease.

The Medical Center seems to loath its patients and has no capacity for decency and is incapable of showing respect to anyone they are bound to serve.

My mother had cancer and was on the 9th floor. She was very scared and nervous being away from home, and having all these procedures, but the doctors and nurses there were great to her. Nightshift nurses made her comfortable for the night and were always nice. Erin L was always in her room with a smile and a cheerful attitude. Way to go Navicent. Very pleased with my mom's treatment at your facility.

Mama is currently a patient in room 619. Being in a hospital is never fun, but she has received excellent care. The staff has been very helpful and focused.

I am 6 mos pregnant and went to the OB/clinic on the 3rd floor at this hospital for having pain. The nurses are rude and ghetto and very lazy! They rather be in there phones then to see about a patient. I don t like this hospital period! And I ll take a hour drive to another hospital before I ever return here again..

Great surgeons and nursing staff. Felt cared for and valued.

My name is Don and I currently reside in Texas. Recently, my mother had a hip replacement at Navicent Health. Due to my work schedule and transport issues, I was unable to stay with my mother during her hospital stay. Leah, the Joint Navigator, took the time to call and give me updates on how my mother was doing. Very professional and knowledgeable. My mother is not an easy women to please but she won her over immediately. I felt confident about her care and I knew she was in good hands. I don't compliment people often, but Leah and the rest of the staff on 7 Main were wonderful. When I told her I wanted to write a letter or call someone to praise them, she said that would not be necessary but I felt compelled to do so anyway. Thanks Leah and Seven Main!

This business does not pay their bills. They owe me $635 for the shoe covers I sold them and they have refused to pay. These "healthcare" scammers should be ashamed of themselves. I am sure they are not so nice to people who owe them money. Will never do business with them again. Worthless scums.

This ER has no sense of Urgency there s no Social Distancing I ve waited over 2 hours to be seen when patients should be seen or in a room immediately but they had everyone waiting in the waiting room together. The staff asked why I came there and then another hour goes by and they completely forgot why I was there and they asked me again. The NP doesn t know what a certain test is so I had to discharge myself after realizing that they don t care about patients that come in and have them waiting in pain while waiting to be seen and go to Houston Medical. Once you say you are relieving yourself from the hospital they try to get you to stay I m sorry but when did my life matter to you this whole time? I m a VIP and you didn t treat me like a priority I m not staying to convenience you so you can get paid when you re not doing YOUR JOB! The patients in the ER are crying of pain and they not Emergent? They need a huge change and quit joking around and standing around laughing while you have people that are suffering. They re always great when I go to Houston Medical but I don t recommend Navicent if you have any ER issues.

The Medical Center of Navicent Health has saved my life for 18 years n counting!!! (I will always go here) and the staff has always been amazing and I never wanted long in ER, I would recommend anyone to MCNH :)

The care my family member received here was horrific! The nurses have terrible bedside manor, no fall precautions used on geriatric patient with a broken leg, and extremely unsanitary conditions. I called to address my concerns with the supervising nurse and instead of fixing the issue she asks my grandmother to call me and have me stop bothering her. Extremely unprofessional and uncaring. Please choose a different hospital for your loved ones safety!

I came to labor and delivery may 9 because my water broke early and thay are putting me in labor to nite I have had the best experience while I have been her everybody have been very nice and very professional I rather be here then in milledgeville hospital anytime hands down there are tha best

This hospitals ER is totally unacceptable and poorly managed...after waiting 4 hours and 13 minutes and still not being called i decided to leave...I informed the registration desk and they didn't even respond...I won't go into detail what my emergency was, but it's unfortunate a hospital this size has a lack of quality or the efficiency to operate in the manner they pride themselves on...after reading other comments and response from management, it's the typical reply...obviously this is an ongoing problem with no real plan to correct this...

Avoid Dr whatley in the ER at all costs. your health depends on it. He knows better than you about everything. If he says the sky is green then the sky is green.

Wonderful staff. Clean rooms. I highly recommend this hospital to anyone.The nurse staff 4 East Crew did an exceptional job taking care of me both times I had surgery.

I went to ER.. with lots of cough,nauseated,pain with pregnant women.. and waited for 11hours after getting mad with them..and in lobby people were waiting for 4 hours and ER staff were debating who will announce in waiting room for 10 hour waiting...why people come to ER..if they could wait for that long...they could.go to.regular dr..or somewhere else...never ever gonn come back...

Horrible! Horrible! Horrible! No one will answer the call light even when you scream repeatedly for help. No fall precautions were taken for our family member who was at high risk for falls. The bedside manner of the staff was terrible. No one seems to care at all. No one took any action to make the situation better after multiple pleas for help. Please seek an alternative hospital. This place is the absolute worst!

Incredibly inefficient processes in this hospital. People are nice, processes are broken. Among the worst is the discharging process. A patient is notified that it is time for them to go home, and yet 8+hours pass without attending physicians signing off on the discharge. And to site "busy" is an excuse and symptom of a process that is failed.

Experience was horrible. Wife was in the ER for an awful headache and with a blood pressure of 205/100. It took hours for them to bring her meds. Staff seem like they really didn't care. Cleaning staff outside the door talking loud about what they did last night and making snap chat videos. Service is just awful.

Overall it has been a good stay but the nurse on Heart tower floor has no right to talk to anyone any way because she is a nurse especially when the question was asked to my mother s doctor in hall and she overheard me asked doctor and 5 seconds later she comes into room and asks me did I hear what the doctor said with a ugly attitude. This is second time she came in room on this Saturday morning with attitude!

Been here for hours it will be the NEXT day soon had been vommiting 3days ago still dont feel good and im STILL waiting SMDH

Would have been a five star if my visit had ended in the emergency room but when they admitted me things went south i did not meet my dr until she was discharging me there was one nurse to so many patents that you could not get help i vomited all over myself and bed and called for help for an hour finally a tech came in because a loose wire on my heart monter when i asked for help and new sheets she simply said it was not her job and started to leave my husband at that point had had enough and told her it was her job to take care of paicents and made her at least get new sheets and gown for me then the second night the guy in the next room started getting angry and viloent because he could not get help and i was honestly afrsid for my well being he was in the hall in front of my room screaming and yelling my husband block the door just in case the guy tried anything all in all i felt the staff did not show any care for the paicents and honestly just did not feel safe in a place that is suposed to be a place of safty and healing my suggest is go else where or go at your own risk to here

The nurse staff was horrible they had terrible attitudes especially Rachael Cna. Wait time is horrible. They dont give a dam bout nothing but themselves. I will never go there again worst experience of my life. And I'm a cancer patient

Being placed in a room that looks as though it reeks with staff infection is unacceptable.