Melissa Forrest

Review of Santa Clara Valley Medical Cen...

Not saying it was a horrible experience, but in ho...

Not saying it was a horrible experience, but in honor of providing honest feedback, I just thought they could have been more pleasant. I guess in a service oriented business of being at a law firm, you come to realize that whether it's a paralegal, a nurse, or a receptionist, doctor or lawyer, each person has the option of becoming jaded and just acting like you tolerate your job and you tolerate the patients or clients whom you are paid to serve. It seems that about 9/10 of the people I met at this hospital seemed to be the type who just show up to their job and I'm grateful that they do. But it seems to me that they would enjoy their job more if they put that extra effort into it and made me believe as a patient that they also cared about me and not just their paycheck. I know days are long, and once again, I can't stress that I am grateful for the service provided and also that is why I gave a 3 star and not a 1 or a 2. But I feel like with even small amounts of effort they could be worthy of a 4 or 5 star rating. There--I'm off my soap box. Again thank you to the couple staff members who were friendly. To the rest, I wish you more happiness and fulfillment in your jobs that it appeared that I was witnessing...