Dennis Review of Airbnb
HORRIBLE CUSTOMER SERVICE. Worse than TIME WARNER....
HORRIBLE CUSTOMER SERVICE. Worse than TIME WARNER. JUST AWFUL. Not sure who if anyone does any quality control on the air bnb website but no continuity in functionality.
Property i posted came up 2 of the 10 times i tried to see what potential customers may encounter when trying to locate my listing thru a zip code search. At times 100 properties in my area then 15???
When i called to try to find a resolution and was on hold for a 1/2 hour (twice because i got hung up on by a manager Zack in tampa) no one at all had any idea or wanted to try and fix it. "I don't know why it's not working". Really. When i said i wanted to contact the corporate office and file a complaint. We have no idea how to contact them. This is the people you have working for you. SHAME. Send em back to Burger King. Will rethink using the AIR BNB Brand. Someone should be fired.
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