Christopher Sopke

Review of The Human Solution

Last year I won an office furniture contest from H...

Last year I won an office furniture contest from Human Solutions and one of the components was a Steelcase chair (which has been the best office chair, I have ever owned). From the day they called me and told me I had won to the final instillation, the company handled everything in a manor that demonstrated their superior customer service.

Unfortunately, the chair began experiencing some problems the past month, so I called them to see if there was any type of warranty still on the chair. Immediately, their passion for great customer service kicked in again and next thing I know, they are shipping me a brand new one. No arguing No hassles No we don t believe you or this must be your fault attitudes THERE WERE NO PROBLEMS AT ALL!!!

Their handling of a problem that could have happened with any company has once again cemented my firm belief that if a company really wants to, they CAN have great customer service and take care of their clientele.

For me There are no other office furniture companies!

Here is an excerpt from an e-mail I sent Human Solutions
I told my wife about your customer service and she too is blown away at how awesome you are. We are both going to say something about it on your Facebook timelines and recommend people to you!!! Thanks for being a company that gives us hope in humanity