Admissions screening is very slow. My daughter app...

Admissions screening is very slow. My daughter applied for UTA in September. The first call we were told the application was stuck in the system and it would only take 3 business days to get application through the screening. Mid November now and they are still reviewing Spring of 2018 applications as we have been told every time we call. The call center gives the same canned answer and offers no resolution. Not very efficient when a student is trying to line up their plans for after graduation