Anthony Sarno

Review of Niles Sales and Service, Inc.

Niles was given an opportunity to lease me a vehic...

Niles was given an opportunity to lease me a vehicle in 2017. After a test drive, a follow up by me included defining a specific set of options so Niles could proceed to offer a price. When the dealership never returned my calls and emails, I took my business to the mainland where the employees took an interest in leasing me a car. Just because I'm a local and you are the local dealership, you do not automatically earn my business. You need to act like you care and respond when people are interested in doing business.

Seeing Niles Nissan, a Nissan dealership, refuse to accept the return of a Nissan at the end of the lease, forcing me to contact Nissan direct to intervene, does nothing but support my previous decision that you do not deserve my business.