Glenn Johnson

Review of Burns honda

I test drove the Corolla and Mazda3 before making ...

I test drove the Corolla and Mazda3 before making my mind up on getting the 2016 Civic. Out of the dealers I visited for test drives, Burns was the best overall experience. Matt was patient with me as I kicked the tires and pushed every button to get a feel for the car. He answered my questions, and was honest when he didn't have an answer on the spot.

When I came back to close the deal, I was in and out in just a couple hours. A very smooth process, and I didn't feel pressured to buy extras that I didn't need.

The next day, I accidentally killed the battery when I left the car's accessories running while at work. Stranded in the parking lot, I called Matt on his cell, and he responded to me right way ON HIS DAY OFF. He gave me the number for Honda roadside assistance and I was on the road an hour later.

That same day I noticed some scratches on the car that I didn't see when I took delivery because it was dark out. Matt and Frank are working to get that taken care of soon, no questions asked.