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Overall average. My husband and I held our wedding...

Overall average. My husband and I held our wedding at this hotel last year as this hotel is beautiful and the views of the Bay are amazing. My husband and I had also enjoyed our stays here before and the initial food tasting went really well. As for our wedding, our guests enjoyed the hors d'oeuvres and the boba bar during the tea reception, which we had instead of a cocktail hour. Our guests also enjoyed the food during the main reception, except for the vegetarian entree. Unfortunately, they did not provide the vegetarian entree we selected and the vegetarian entree they did provide tasted poorly. There were also other issues during the planning process with the hotel and during the wedding day due to poor organizational skills and a poor ability to execute tasks and duties on the part of certain hotel staff. The hotel management acted reasonably and kindly in addressing all the issues and the staff here is certainly very well-mannered and likeable. However, in order to be a truly fine hotel, they need to be more organized and do things correctly, especially for weddings where the experience matters the most. I submitted a detailed review directly to the hotel with the hope that they will improve, and hopefully they have.

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