Don't let the other "reviewers" fool you. This com...

Don't let the other "reviewers" fool you. This company has horrible support and service. Customer support cannot help because of the structure of their company (departments are unable to communicate with one another). Their billing is constantly messed up. The alarm system I had installed was substandard. Even after my contract was fulfilled, it took 3 phone calls, 6 weeks, 4 emails, and an online chat to get my account cancelled and am still unsure because they won't send a cancellation letter. Their online chat is there just for looks - those representatives can't help with anything and calling them doesn't do much more. Their support page has the words emblazoned across it "How can we help?" which makes me smile. Beware - anyone that signs a contract with this company.