Absolutely ridiculous customer service. Came in th...

Absolutely ridiculous customer service. Came in the evening, waited half an hour to be able to speak to somebody. The process took so long (2 hours) that I had to come back another evening to finalize the purchase - at which point I was left to wait well over an hour again. Two evenings consumed, the bike wasn t as specified and not single attempt to apologize. Nobody was ever interested in taking my questions (regarding the size of the frame, the fit of the helmet) seriously. I left rather angry.