Jan Hood

Review of Mid-Columbia Pet Emergency Ser...

We had the unfortunate need to use the pet emergen...

We had the unfortunate need to use the pet emergency room when our elderly cat started developing breathing problems overnight. We didn't want to make her wait until the next day to see her regular vet so we took her in.
The staff was very attentive and caring and, while the end result was that we had our furbaby put to sleep to ease her suffering, they let us hold her and love on her while they were doing it. They let us spend as much time as we needed with her and never made us feel like they were rushing us. The doctor sat with us the whole time and made sure to tell us what was happening at each step and answered all of our questions patiently.
While I hope we never have the need to use their services again, we are comforted in knowing they are there if we do need them and the staff seems to truly care.