J T

Review of Woodbury DryCleaners

My experience was the result of a miscommunication...

My experience was the result of a miscommunication. The attendant at the front desk seemed rushed and expressed herself short and without a genuine likability. I said and, due to the simplicity of my statement, I don't know how she botched it, "I want these cleaned and pressed."

Three day's later I received cleaned scrubs. They were not pressed. So basically, I paid thirty dollars and waited four days to receive some ultra clean scrubs.

When I called to resolve the matter, I was told that I was mistaken... (because asking for cleaned and pressed scrubs is such a complex request, that I must have screwed it up). After discussion, the attendant explained that they would, "redo the service."

To that, there are no redoes when your mistake was a result of someones lack of attention to detail.

I will say that this same person was pleasant upon pick-up, which was quite the contrast from the previous time. So perhaps she was having a bad day, but that's not my problem; it's hers.

I do not recommend this place to anyone who is looking to start a new relationship with a cleaner. There are plenty of other options.