Really poor customer service. I travel 4 out of 5 ...

Really poor customer service. I travel 4 out of 5 business days a week and alternate between Marriott and Hilton properties. I am platinum elite status with Marriott and was so disappointed by the lack of customer service at this hotel. I called for front desk service to fix my room service order which took almost an hour to arrive and was placed on hole for 10 minutes. I received my grilled chicken salad after 10pm- prginal I received a fried chicken thigh with a side of chopped cucumbers and green beans?? No comp was provided and simple things like a bottle opener weren't provided along with the bottle of water. I will not stay at this hotel again.