I would like to give an incredibly huge thank you ...

I would like to give an incredibly huge thank you to Dave at Briers. The service provided by Dave is the very definition of customer service!! After searching many, many furniture stores for replacement rings for the bottom of my bar stools, without having any luck and very little hope left, I walked into Briers. Although they did not carry the replacement rings, Dave went out of his way to see that he got them delivered for me. As luck would have it the first set arrived and they did not fit my bar stools. Another set was ordered by Dave which arrived a week later, again they did not properly fit. The reason these rings were not fitting was because the stools were not a brand that Briers even sold. Undeterred, Dave ordered me a third set!!! When this set arrived I was not very optimistic that they would work and sure enough the did not fit. At this point most people would have given up and said sorry "I cannot help you" especially as I did not even buy the bar stools there!!! Not Dave. Together we came up with a plan to make replacement rings with the ones that did not fit and in the end this idea worked perfectly!!!! After all of the hassle that Dave went through to get these rings for me he did not even charge me!! He also provided a special bottle of glue that was needed to hold the rings together at no cost as well. Because of Dave, Briers now has a future customer. Thank you for your outstanding dedication to quality service Dave, greatly appreciated!! Sincerely, Chris