If I could give 1/2 star would. The worst custom...

If I could give 1/2 star would. The worst customer service I have ever received.We waited more than two hours to have our truck picked up and towed. We were told we had one 200 mile trip we could use and would we like to use this. We said yes we received a phone call 3 minutes after the towing company took our truck away telling us that we need to pay 245.00 to pay the difference in miles that will not be covered. We told the company we would call AAA and find out why they told us we had one 200 mile trip to use.
Meanwhile they were told by AAA to drop the truck off on the side of the road with the keys in it and that we are not paying the difference.

It is way too many details to explain the hours wasted and phone calls along with having to drive back 60 miles to find our truck, we were already on our way home in another car. We have waited for a phone call back to have them explain what they did wrong. Think twice before you ever use AAA it is not worth the money or misery. They told us if you just pay the difference and upgrade now we can tow your car 200 miles, and that the first person we talked with was wrong with the information he gave us. Still waiting for a phone call from management.