Teresa McLain Review of Andres Confiserie Suisse
I'm going to have to give very few starts at this ...
I'm going to have to give very few starts at this time just to share my experience. First of all the food was excellent as always. I've eaten at Andres for 40 years both locations. Yesterday I would have called close to fiasco. We took a new person and they love the food but the service was absolutely pathetic. I know this is a hard time coming out of covid and I'm guessing that was it our actual weight person was wonderful but there seem to be a lot of people milling around that could have gotten water coffee rolls just walking around. I don't like the way we got seated where you had to sit on a bench for a few minutes when the tables were open. I think roles should be set and maybe even glasses of water then you could pass the time at least talking and munching instead of waiting for someone to show up at your table. I seriously think it took us 15 minutes to get water. There's no excuse for that. There were extra people they might not have been waitstaff but it seemed like maybe someone was a busboy and maybe someone was some kind of greeter person that just kept walking around in the back they were not from the dessert counter. love the food always have always will it's my number one request of places to go but I don't live close I'm in the Blue Springs Independence area so I don't get there as often as I like. I hope they hire some help.l
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