Christine P.

Review of FAVELA CUBANA

The chicken empanadas were pretty good but the bee...

The chicken empanadas were pretty good but the beef empanadas were pink and undercooked. Also the shrimp entree we had was bland and underwhelming. It was supposed to be pan seared shrimp but it was just boiled shrimp with thick nasty sauce. Who do they think they re fooling? They probably thought we were tourists who couldn t tell the difference. This is not authentic Cuban food. I can get better Cuban food in the hood. Also the service was inattentive; our used plates were left on the table for so long, we literally had to ask for new plates and they only gave us one hello there were two of us not one. On top of that, they initially gave us the wrong dessert and didn t even apologize for their mistake. We asked for flan and they gave us a tres leches cake. A good business would have apologized and made the dessert on the house. They also took forever to bring us the check; we had to remind them. Please fix your customer service, be honest about what you are serving on the menu, and add seasoning/spices to your food. Next time I am just going to go to Bareburger right next door.