We were not there by choice. The lobby area was ve...

We were not there by choice. The lobby area was very nice. But the room itself left a lot to be desired. But the beds were clean and comfortable. The picture of chair is what was in the room. Should have been tossed out a long time ago. Certainly not what we expected from a Hyatt. The front desk staff was wonderful. The gentleman working in the deli downstairs was short and rude.