C

Casper Erasmus

3 years ago

Saw Parmalat Gouda cheese portions with mildew. Sh...

Saw Parmalat Gouda cheese portions with mildew. Shown it to the manager but he did not seem concerned.
I asked for a complaints register and was directed to the cigarette counter. The attendant in turn directed me to the financial counter. There I was given a scrap piece of paper to enter the the complaint on and then to place it in a suggestion box which was not even locked.
I refused to do this and left the shop.
Unfriendly personnel and poor service seems to be a trademark of this shop.
Over the years we have many times bought cookies and biscuits which were badly broken due to careless/don'tcare handling. We never buy biscuits there anymore.
I do not even think that training will swing the attitude of your don'tcare personnel and managers.

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