Melissa Johnson

Review of Embassy Suites Tampa Downtown ...

Out of all the Embassy Suites I have stayed at thi...

Out of all the Embassy Suites I have stayed at this is by FAR the worst! I should have known when I walked in and was first treated so abruptly by Patricia how this stay would be. You would think since travel is at a all time low, due to the pandemic, they would want to retain customers but not this place. We have a list of problems such as ants in the kitchenette area, rude staff, a lack of pool towels the majority of the time and of course the last 48 hours we are here they put a family in a conjoining room to us that just woke up my whole room at 1 in the morning. So usually I wouldn t complain about this but the hotel is running at maybe 20-30% capacity, some nights we had maybe one other family on our whole floor, why put some one in the conjoining room?! My recommendation - stay in one of the many other hotels with in walking distance of here. If you are Hilton Honors members like us just pick one of the other Hilton options right down the road