If your expecting a 5 star hotel then you will be ...

If your expecting a 5 star hotel then you will be really disappointed. Rooms and location are good but when it come to service, food , manpower it can be compared to a 3 star hotel.
1. As soon as I enter the room the bedsheet had hairs all over it. When I complained about it they told me that room was closed for a week. I mean in this vividh period they should have double checked the room before allowing the rooms.
2. If you call room service they might not pick up the call for few time. Trying for number of time they won't do the servjce.
I had to call atleast 4 time for a bottle of water.
3. My package included a extra bedding which I booked a month ago but no one was informed and I had to call them and then to visit the reception to get it done.
4. The receptionist seemed untrained because every time I had query they have to call their manager.
5. I went to celebrate my birthday and asked if some arrangement can be done for celebration (a table, some music or anything) but I was told that we can celebrate anywhere but only in our room.
6. We were really disappointed by the food. Most of the time I had wait for the food. There was no presentation at all and taste was disappointing.
7. Most of the things they have mentioned on their brochure is just to attract but when you ask even the staff seems they heard for the first time.
Overall my experience at Radisson was not as expected for a 5 star hotel. Yeah you can consider it for a 3or 4 star hotel.