FREDERIC BENSEMHOUN Review of Tiare Spirit - Groupe Evasion ...
In general, I do not leave an opinion.
In general, I do not leave an opinion.
When I do it, I want to contribute to people who know how to work.
About this agency, Evasion Spirit, ATTENTION !!!
Price prohibitive for a trip in 4th class !!!
Our discovery of Japan has been ruined by this agency.
The hotels were shabby for rates 3 to 5 times higher than advertised prices. A shame!!!
After information, the room was 80 per night ...
From our departure, the tone was given: The seats were not confirmed by the tour operator.
We traveled 11h separately (family trip).
The agency has planned passages in cities without any interest for a first discovery of Japan.
The hotels were MINABLE, the food constraints in some hotels were not respected, the situation of the hotels was deplorable (unless you like the surfaced areas filled with tourists and without any charm) and finally, we were not warned of the cancellation of our return flight.
We found ourselves completely delivered to ourselves with a transfer to the airport which had not been changed ....
During our stay, I forwarded my remarks directly to the tour operator with a claim for compensation. They took a month and a half to answer me and rejected my request.
His argument: "The name of each accommodation and the type of room was well indicated on the program you signed".
That's right, I signed ... This indicates that we should not trust you ...?
As I was able to let them know, the traditional agencies have disappeared because of people like them. Totally detached from the wishes of their customers.
In short, if you want to discover a country and keep a good memory, go your way, you will face serious disappointments and your morals and your wallet will not recover.
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