Made an appointment to get my door latches replace...

Made an appointment to get my door latches replaced due to a recall. I had also requested a new dipstick and a check over of my vehicle. The car was dropped off at 8am (the appointment was scheduled for 8:45am). When I called at 2:50 pm (scheduled pick up time was 3) they had not even begin working on my car. I agreed to bring it back at a further date. Upon arriving at the dealership at 3 they had decided that they would work on one of my door latches even though I informed them I was on the way to pick up the car. An hour later they pulled my car around said I was able to take my car. Upon trying to enter my car the door would not open due to the fact that they had messed up installing the door latch. I went back inside and waited for them to fix their mistake. They never did any of the other services I had specifically requested for my appointment.