Customer service is a joke. My husband and I have ...

Customer service is a joke. My husband and I have been trying to get someone to call us back and they do not. When I call I keep getting bounced around to three/four different people and then asked to leave a message. But noone ever calls back. We were supposed to have a patio door replaced because the seal was bad. When they showed up to install the new door they said it was scratched and needed to order a new one. That was 10 weeks ago we still have not heard back. We only found this out because we had to call them they did not call us. Now 10 weeks later we are still waiting and still have not heard back.