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Eric Smith

3 years ago

Dissatisfied and disappointed. We were there for m...

Dissatisfied and disappointed. We were there for my husband's father funeral service and did not know the hotel was under construction as there were no signs posted any where nor did the person checking us in advise us. To make matters worst they put us right next door to the room the construction was being completed. We were awaken by the hammering and loud noise the day of the funeral by the construction team. For the inconvenience we were moved to another room and that room was dirty. Not only did we have to endure the pain of the funeral, the pandemic concerns but we could even get a good rest and was treated poorly. I would of never expected this type of service from what is supposed to be a prestigious hotel so we left and decided to drive home tired, exhausted and dissappointed.

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