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Erik T

4 years ago

As a Diamond member you get to know hotels pretty ...

As a Diamond member you get to know hotels pretty well.. For a hotel that is supposed to be a star quality this one comes up majorly lacking. Apparently they on have one form of HVAC in the hotel so when it gets cold they switch to heat. Unfortunately for guests if it is not cold outside they are relegated to cracking a window and hoping for a breeze. The staff in general have zero care for customer service and have a general overall lackadaisical attitude. On the plus the room was rather large and offered great views...so if you want to not be able to sleep and just stare out at the view this is for you. If you want a good night's rest look elsewhere for sure.

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