Probably one of the worst Service departments I've...

Probably one of the worst Service departments I've ever take my vehicle to. Zero sense of urgency from the staff. Barely any form of customer service. Plenty of time for the staff to talk and joke with each other. Made an appointment for service and showed up 10 minutes early. Waited in my car for 5 minutes once I pulled up in the garage and no one bothered to show up. Only one car in front of me but 6 employees just hanging around. I walked up to the guy in the front who was on the phone, last name Hannah. He said how can I help you and told him I needed service just wasn't sure where to go. Told me to wait in the car so I walk back then stops and asks if I had an appointment, told him yes. Looks me up and I wait another 5 minutes for someone to assist me. When I finally get taken care of, I walk inside. 3 minutes later I walk back out to the garage and I see my car sitting out in the garage for a good 15 minutes before someone actually picks it up to get worked on. You would expect more from a Toyota dealership. This was just complete garbage. An hour later, with an appointment made ahead of time, car still sits out in their lot waiting to get worked on. 2 hours after arrival ,car still sits in same spot. Ask for my keys and I just take off. While driving I notice the turned off my Maintenance Required notification. Would give zero stars if I were able to.