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Ksenia Shagabutdinova

3 years ago

I'm having an absolutely terrible experience, wher...

I'm having an absolutely terrible experience, where I have not been refunded for a cancelled purchase in over six months, despite being told twice that the finance department is processing my refund. I feel like every time I try to speak to them it is just a stock response asking me to wait... The reason I cancelled in the first place was because the phone had not even been dispatched one month after I paid for it! I just want my money back.

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