Abby Blake

Review of Preferred Autos

I'm not one to often rate a 1 star but when our de...

I'm not one to often rate a 1 star but when our dealings with this place put the safety of our family at risk I wish there was a -star.
We brought a vehicle from here 2 months ago and have just had to replace the wheel bearings...no biggie right. But when our mechanic told us the reason why the wheel bearing went, made me sick to the stomach. The wheel was not tightened correctly and became loose! We had been happily driving around with our 2 year old in the car. First felt something wrong while on the Logan motorway. Even checking for a possible flat. Nope...the wheel was trying to come off!!!!
Even more, the way in which this company responded to our situation was unreassuring and dismissive. Will not recommend this place...ever!