Lois Ann Chargualaf

Review of Hilton Carson/Doubletree

I would give ZERO stars if I could!! All the staff...

I would give ZERO stars if I could!! All the staff at the front desk had their masks below their chins, there was over 30 people without masks drinking and grinding on each other in the lobby! Anyways, we checked in and when we entered our room, it was FILTHY! The blankets were all over the floors, towels on the bathroom floors, used cups on the tables, used tissues everywhere, and it reeked of cigarette smoke even though it was a non-smoking floor! What a HORRIBLE impression for first time guests... especially during COVID! I will never stay at this hotel again. I wouldn't be surprised if people got sick from this place.