Filippo Fiamma

Review of Villaggio Club ALTALIA

Beautiful structure but with annoying organization...

Beautiful structure but with annoying organizational deficiencies and food not always up to par. We were attracted by competitive prices but we found several flaws. The hotel rooms apparently are comfortable (so at least they said several guests who were staying there) but the same can not be said of the apartments of the residence, mostly without air conditioning, and distant from the dining rooms and the swimming pool are both only with a long journey on foot or by car or shuttle (available only in certain time slots): the positive side is that the residence is located close to the sea. Many units appear still require some maintenance work, with fixtures and furnishings that have several signs of wear. Televisions are available in the accommodation of the residence are old CRT devices, often faulty, and they take only a few channels as no decoder. The staff is usually courteous and helpful but sometimes looks rather awkward and not always able to remedy the obvious shortcomings of the organization structure. The level of cleanliness in the apartments is all in all sufficient. The miniclub only works for a couple of hours in the morning and as many in the afternoon and does not cover the time at the turn of lunch. All in all the animation is of a sufficient level and never intrusive: a positive mention for the exhilarating Totino, but also the other guys on the team are kind and nice. Kitchen not always of good quality and with a limited range of dishes. The breakfast all in all is discreet (especially the croissants). The appetizers are buffet style and are usually quite good: the vegetables are fresh. First and second must be ordered the day before and can sometimes be of good quality and others almost inedible. Long waiting times for the service. Be careful because not always the full board package includes drinks: in this case the tour operator (DLT Travel Formia) had not warned of this clause and we realized, with dismay, only when received by email vouchers : therefore we had to pay separately both wine and water at not exactly cheap prices (we start from the equivalent of 2 for a bottle of water, to be ordered through tickets to be purchased at the reception). Beautiful and well-kept beach and wonderful sea. In the district, for those who want to shoot, there are plenty of destinations worth visiting (the Greek area of Calabria, Gerace, Stilo and more). In conclusion, shame because the village is located in a beautiful area and a really lovely beach, but there are several flaws that make the stay not always pleasant. In my opinion it should be completely rethink the organization of the kitchen and the table service and the residence should be renovated and equipped with air conditioning in all units. It would take little to bring the reception to a sufficient level, to the height of the beauty of the place in which the village is located.
P.S ..: I didn't see the cloth towels in the common bathrooms from the early 80s ...