Greg Callahan

Review of Hilton La Jolla Torrey Pines

Terrible customer service. Great location but you ...

Terrible customer service. Great location but you are playing roulette on your satisfaction if they are overbooked. Trust me, not worth it when things go bad. This location overbooks to covers its rooms. My friends had to wait hours in lobby prior to getting a room, front end management even admitted they were running at -2. Hilton should be better than this.