Let's start with this: We bought a used Outback fr...

Let's start with this: We bought a used Outback from Bay Ridge Subaru. A few months later we took it in to have an oil change. We then took the car on an out-of-state trip, during which the oil drain plug fell out of the car (it had not been properly tightened) and the engine seized up and needed to be completely replaced.

If I could give Bay Ridge Subaru *negative* stars, I absolutely would. They're dishonest, slow, and incompetent. They seem to be simultaneously a) actively trying to screw me over, and b) too dumb to do a good job in the first place.

I wouldn't go here again even if it was the only mechanic in a thousand miles.